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MAFIA SPIRIT

Thursday, March 28, 2013

VIP Program – How Far Have We Come?

VIP Add Banner 2

The VIP Program began on/around April 4, 2012.

Prior to the release of the VIP program Zynga posted the following VIP introduction on the Official Mafia Wars Blog;

The Mafia Wars VIP Program

Hello Mobsters,

The Mafia Wars team is constantly working on introducing new features in the game as well fixing existing performance issues that have been reported by the community to enhance the overall game-play experience. The VIP program is one such initiative that we are considering over the next few months. Some of you may have already seen the pop-up messages with the details about this program. However, at the moment, this program is not available, and you will not be charged for clicking on the confirmation messages. If & when the program is rolled out, you are not obligated to enroll in it, but you will have priority enrollment at that time.

We have also taken serious note of certain performance issues due to violation of Terms of Service, whether reported by the community or otherwise. While we work on introducing new features like the VIP program, we will always prioritize working on fixing performance issues that affect game-play. Please stay tuned for further announcements in this regard.

We would like to reiterate that we are constantly listening to you & working on improving the game.

Thank you.

The Mafia Wars Team

Since then there have been approximately 12 loot refreshes that are exclusive to VIP members with another loot refresh expected to occur within a week or so. Upon the next loot refresh those players who bought into the VIP program from the beginning should receive their Ruby Benefits.

Ruby Benefits

Upon the beginning of April the VIP Program will be in its 13th month.  The VIP players will have 6 months remaining until the VIP Programs maturity which occurs at the 19 month mark.

Titanium Benefits

Many things that we feared about Mafia Wars since the inception of the VIP Program have played out.

During March and early April of 2012 the DAU (Daily Active Users) ranged from 440,000 to 530,000 (give or take).

DAU 4-3-2012 AppDatadotcom

By February 20th, 2013, the DAU had dropped as low as 232,302, possibly lower.

App Data DAU 2-22-2013

The stats shown above are provided by AppData.com. They aren’t exactly completely trustworthy, but they are considered the standard tool in which many apps and developers compare themselves to other apps and developers.

The 261,025 Daily Users of Mafia Wars (shown in the above image) might be the highest the DAU of Mafia Wars has been in all of 2013 thus far.

In either case the Mafia Wars DAU is estimated at just over half of what it was a year ago.

With that stated, and as we’ve stated before (Potential Problems With The VIP Program), I think it’s safe to say that the VIP Program has not been the saving grace of Mafia Wars.

The proof of my comments can be found within the game itself.

There have been more and more sales events or popups asking you to buy something, like this one;

Starter Pack Sale

As you can see above, many of these sales have been offered at steep discounts. Typically, this could be considered a clear sign of trouble. 

The gameplay hasn’t been any better either. On the Mafia Wars Support Page Zynga acknowledged that players have been having troubles getting their ices.

UPDATE: Experiencing difficulties in getting ices?

Tue Mar 26 08:52:56 EDT 2013

Recently we received reports from some of our players about their difficulty in getting Ices while Fighting.
We have now fixed this issue and you should be able to Ice your opponents normally.
In case you are still experiencing this issue, please use the below form to submit your feedback directly to our team:

Then with today’s Facebook catastrophe (Facebook And The Missing Game Feed Posts – which appears to be fixed finally) the situation for Zynga and Mafia Wars may be aggravated further.

Too many players struggle to achieve half of what is being implemented into the game as it is now. Some other players are simply getting tired of the high pressure sales tactics of Zynga.

I worry about what the DAU will be in 6 months when the original VIP members begin their Titanium Benefits and they begin getting early access to events and features while the rest continue to struggle. Will Mafia Wars even survive that long?

Many players proclaim that Mafia Wars generates much of Zynga’s revenue and, therefore, will be around a while. I disagree. It is my belief that Mafia Wars may, at best, generate about the 8th or 9th most revenue of all Zynga’s games.

Mafia Wars is more like the ugly duckling of Zynga’s games. It has long been since shipped to India. It is rarely mentioned in any ad campaign (except charity events). It is not even hosted among all Zynga’s other games on https://zynga.com/.

It’s only a matter of time until Mafia Wars finds it’s way to Al Capone’s vault.

Facebook And The Missing Game Feed Posts

 

Facebook Technical Difficulties

Game players all over the world and from, what appears to be, every game are noticing that their game feed posts are not appearing on the Facebook newsfeeds.

War Wall Posts

The game feed posts that do appear on the Facebook feeds have broken links.

Facebook Not Found

error code 1
If you see any on your wall and you click on them you might find something similar to either of the images shown above.

The issue IS NOT a Zynga related issue.

It IS a Facebook issue and it has been rumored that the issue was caused by a virus that was attacking the Facebook Timeline.

According to a Zynga update that can be found on the Mafia Wars Support Page the issue was caused by Facebook updates to the Timeline.

My posts are not visible

Thu Mar 28 07:48:28 EDT 2013 (0) like

Dear Mobster,
We have received reports from players who are unable to see posts on their Timeline or their own posts are not visible on the feeds.


It seems to be an issue with the new Timeline updates.


We would like to reassure that we are doing all we can to find a solution to help you out as quickly as possible!


There is no need to submit a ticket to Customer Support for this issue.

Thank you very much for your understanding Mobster.

Luckily there are a few workarounds for the missing Facebook game feeds.

The easiest fix, although a little confusing (for some) and a little time-consuming, would be to create short links of your feed requests.

This is accomplished by visiting your Facebook profile page and locating any recent (unexpired) game feed post that you shared to your wall.

Level UpNext,  hover your mouse (cursor) over the blue letters of the post heading.

Level Up 1Then right-click on your mouse to bring up a dialog box and left click where it says ‘Copy Link Address’. In different browsers (other than Chrome) this might say something like "’Copy URL’.Level Up 2

You then need to open a new browser window and visit Tiny URL.Com (most recommended) or another link shortening service.Tiny UrlLocate the section where it says ‘Enter A Long URL To Make Tiny’.

Tiny Url 2

Hover your mouse (cursor) over the empty text box and right-click and click paste. This inserts the link that you copied into the text box.

Now click the button that says ‘Make Tiny URL!’.

This creates a the shortened link that can now be copied and pasted anywhere you need it posted.

Tiny Url 3To copy the link you need to drag your mouse (cursor) across the link (Shown in the above image; The link that needs to be copied is located where we have it highlighted in a red box). To copy the link you need to click and drag your mouse (cursor) across the link then release and right click. 

Copy URLOnce you click ‘copy’ the link is in your clipboard and is now ready to pasted any where that you would like to, or need to, paste it.

When you paste your copied Tiny Url, or short link, we recommend that you add before or after it a short description of what the link is for. The following is an example of what your shortened link should look like;

Easter Eggs  http://tinyurl.com/EasterEggs32813

It would be a good idea to locate and become members of help groups on Facebook that allow you to post these links. You might need to add a few friends.

If you run/operate/host or know of any of these help groups please share links to them in our comments or in the comments of this Mafia Spirit Fanpage image. The players appreciate your help.

Lightning Strike 1

Our friends, Mirna and Vla, of the Mafia Wars By Zynga Blog posted earlier today about how to report a problem to Facebook.

The following is a reposting from the Mafia Wars By Zynga Blog;

Facebook News Feed - Big Issue

GAMES ARE NOT SHOWING ON FACEBOOK NEWS FEEDS!

HOW TO REPORT A PROBLEM!

CHECK IMAGES BELLOW, Please!

1.IMAGES ARE ON TIMELINES, BUT THEY ARE NOT ON FB NEWS FEEDS.

2. If you have same problem, REPORT IT TO FB


How to report? FOLLOW IMAGES!


STEP ONE!

STEP TWO!

STEP 3!

STEP FOUR!

YOU CAN ALSO REPORT IT AS BUG.
On the right side find option Games are not showing in the News Feeds

reply from Facebook Team

Originally Posted by Vladimir Vapski on Mafia Wars By Zynga Blog

At this point I don’t know if it is necessary to report an issue to Facebook as they are likely aware of the issue. On the other hand, it wouldn’t harm anyone if you decided to report an issue. It could help Facebook to determine how many players are/were affected by the issue.

Lightning Strike 1

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