This Is How Zynga Ensures An Equal Playing Field

This Is How Zynga Ensures An Equal Playing Field

To Ensure An Equal Playing Field Zynga Has Screwed Up The Family Module Or The "In The Mafia" Module If You Will. As You Can See In The Picture Below I Can See None Of My Family Nor Their Activity. 

This Is Not The Only Thing That Is Screwed Up Right Now For Me And My Family. The Epic Boss Fight (Jeff The Knife) Is So Bad That I Can't Even Think About Participating In It. This Is Demonstrated In The Following 2 Pictures;

 


I Posted My Question Regarding This Issue In Get Satisfaction And I Got This Response From Cerulean Master, A Cm For Zynga;  

This Is Upsetting Me Further Because I Have Screen Shots And Their Forum Wouldn't Let Me Upload Them. Then The Fact That I Am Being Told That The Leader Boards Appear To Be Working As Intended. Nice Zynga, That Is For Those Who Have It Working, But What About Those Of Us Who Are Experiencing The Issue? 


I Have Sent A Ticket To Zynga Support And Here Is How They Responded;

Hello Timothy,

Thanks for contacting Zynga Customer Support.

My name is Karina and I will be happy to answer your concern. I understand that you are reporting an issue with the newly release Family Boss Fight feature. This feature is in the early release stages and we are currently going through testing to ensure that the feature is working as it was intended.

I appreciate the report that you have provided on how this feature is working and your feedback as it will be invaluable for us to determine how to enhance the features performance. I will be escalating your concern directly to the development team so that it can be addressed and a resolution provided as quickly as possible.

Although we conduct extensive testing before we release a new feature we are not always able to predict how it will function when it goes live to our players. Because this is a beta release of this feature we hope that you understand that the issues that you have reported are only temporary and we will be working as quickly as possible to improve your gaming experience with the Family Boss Fight.

Regards,
Karina Zynga Player Advocate

It Has Been 2 1/2 Days Since The Event Started And Still No Real Answers Nor Resolutions. And Now There Are Rumors That Some Families Have Beaten Jeff Twice Or More Already While My Family Sits In Limbo.  

The Bottom Line Is That The "Jeff The Knife" Boss Fight Is An Epic Fail. Zynga Has Disenfranchised Many More Of It's Players. Zynga Proclaims That They Want To Ensure An Even And Fair Playing Field.I Ask Where And For Whom? Where Are The Even And Fair Playing Fields?